All The Support You Need
Posted 5 months ago by Garrett Filloramo
Imagine your district just made an investment in new technology. You were promised that if you ever needed any support, a representative is only a phone call away. But when the time comes when you need to make that phone call, you find it almost impossible to find help.
Unfortunately, this happens all too often. However, with Script’s dedicated School Success Specialists, you can rest assured any questions, comments, and concerns from anyone within your district, from students and parents to teachers and top administrators, will be heard by a real person and resolved as fast as possible.
There are a number of different ways to get in touch with one of Script’s School Success Specialists. Take a look below as we discuss the different avenues your district’s stakeholders can take to reach us.
If you call Script support you can be sure that your call will be answered by a real person. No, you will not have to maneuver through a complicated routing system or speak to a robot who keeps asking you to “please repeat your question” every time you ask. If you call us at Script you will find yourself on the phone with a School Success Specialist immediately who will be able to hear your concerns and offer a solution.
Script support can be by phone Monday through Friday between 9:00 am and 5:00 pm by dialing 1-888 60-Script.
If you feel that your question or concern can be addressed without a phone call you can always feel free to use the live chat option on our website. Located at the bottom right corner of our website’s homepage, all you have to do is click the chat box and start typing. Just the same as with our support number, there are no robots! You can be assured that there is a real person on the other end of the chat window who will read your comment and respond within minutes with a solution.
If your question or concern required you to attach documents or submit a longer response, you can always email our support team at firstname.lastname@example.org. I know we don’t have to say it again, but always know that your email is being received and reviewed as fast as possible by our support team who will get back to you with a solution immediately.
We take pride in our support as it is one of the many things that sets Script apart from any other solution of it’s kind. Don’t believe us? Send us a message using one of the avenues listed above and see how fast a real School Success Specialist gets back to you, and while we have you lets talk about how we can help you automate your processes.
Want to learn more about our support and how Script can automate all of your school district’s processes? Visit www.scriptapp.com to book a demo today and see how we can help!